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  Characteristics of a process:

bullet green arrow 25Process owner exists

bullet green arrow 25Process is defined – tribal knowledge

bullet green arrow 25Process is documented

bullet green arrow 25Process links are established

bullet green arrow 25Process is monitored

bullet green arrow 25Process is controlled – corrected if indicated by monitoring data

bullet green arrow 25Records are kept
   
   
 
 
 
 
 
 
 

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