| 4.1.1 determine the sequence and interaction of these processes;
determine and apply the criteria and methods (including monitoring, measurements and related performance indicators) needed to ensure the effective operation and control of these processes;
determine the resources needed for these processes and ensure their availability;
assign the responsibilities and authorities for these processes;
address the risks and opportunities as determined in accordance with the requirements of 6.1;
evaluate these processes and implement any changes needed to ensure that these processes achieve their intended results;
improve the processes and the quality management system.