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  Per IATF 16949

bullet-green-arrow-25Customer-specific requirements shall be evaluated and included in the scope of the organization’s quality management system

bullet-green-arrow-25Top management shall assign personnel with the responsibility and authority to ensure that customer requirements are met

bullet-green-arrow-25These assignments shall be documented

bullet-green-arrow-25This includes but is not limited to the selection of special characteristics, setting quality objectives and related training, corrective and preventive actions, product design and development, capacity analysis, logistics information, customer scorecards, and customer portals.

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