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  bullet green arrow 25 Poorly defined problem – auditor reject

bullet green arrow 25N/CR when problem definition does not meet criteria. Can assist auditee through use of problem solving questions

bullet green arrow 25Jump to solutions – reject root cause analysis and correction IF not meeting criteria

bullet green arrow 25Focus on results and not causes – reject N/CR until it is appropriate – problem defined, root cause(s) identified, and appropriate corrective action and correction plans