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  The quality manual shall include the following: (minimum)

bullet green arrow 25The scope of the quality management system, including details of and justification for any exclusions;

bullet green arrow 25Documented processes established for the quality management system, or reference to them;

bullet green arrow 25The organization’s processes and their sequence and interactions (inputs and outputs), including type and extent of control of any outsourced processes;

bullet green arrow 25A document (i.e., Matrix) indicating where within the organization’s quality management system their customer-specific requirements are addressed.

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