|The quality manual shall include the following: (minimum)
The scope of the quality management system, including details of and justification for any exclusions;
Documented processes established for the quality management system, or reference to them;
The organization’s processes and their sequence and interactions (inputs and outputs), including type and extent of control of any outsourced processes;
A document (i.e., Matrix) indicating where within the organization’s quality management system their customer-specific requirements are addressed.