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  bullet green arrow 25 Determine necessary competence of Staff / Contractors

bullet green arrow 25Ensure staff/contractors are competent – education, training

bullet green arrow 25Take appropriate steps (training…) and evaluate the effectiveness of the ACTIONS taken

Retain appropriate documented information

NOTE: Applicable actions can include, for example, the provision of training to, the mentoring of, or the re- assignment of currently employed persons; or the hiring or contracting of competent persons.