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  Top management shall ensure that:

bullet green arrow 25Personnel responsible for conformity to product requirements have the authority to stop shipment & stop production to correct quality problems

bullet green arrow 25Personnel with authority & responsibility for corrective action are promptly informed of products / processes nonconformances to ensure that nonconforming product is not shipped to the customer, is identified and contained

bullet green arrow 25All shifts are staffed with personnel in charge of, or delegated responsibility for, ensuring conformity to product requirements.

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