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  Must Include:

bullet green arrow 25cost of poor quality measures of process effectiveness

bullet green arrow 25measures of process efficiency

bullet green arrow 25product conformance

bullet green arrow 25assessments of mfg. feasibility made for changes to existing operations and for new facilities or new product

bullet green arrow 25customer satisfaction

bullet green arrow 25review of performance against maintenance objectives

bullet green arrow 25warranty performance

bullet green arrow 25review of customer scorecards (where applicable)

bullet green arrow 25identification of potential field failures identified through risk analysis (FMEA)

bullet green arrow 25actual field failures and their impact on safety or the env.


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