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  Shall analyze and evaluate appropriate data from M&M. Results shall be used to evaluate:

bullet green arrow 25Conformity of products and services

bullet green arrow 25Degree of customer satisfaction

bullet green arrow 25Performance and effectiveness of QMS

bullet green arrow 25If planning has been implemented effectively

bullet green arrow 25Effectiveness of actions taken to address risks and opportunities

bullet green arrow 25The performance of external providers

bullet green arrow 25The need for improvement to QMS

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