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  bullet green arrow 25 Monitored through continual evaluation of internal & external performance indicators:

astricks-20delivered part quality performance

astricks-20customer disruptions

astricks-20field returns, recalls, and warranty (where applicable)

astricks-20delivery schedule performance (including premium freight)

astricks-20customer notifications – quality, delivery issues, special status

bullet green arrow 25Monitor performance of manufacturing processes to demonstrate compliance with customer requirements for product quality & process efficiency.

bullet green arrow 25Monitoring  includes customer performance data including online customer portals and customer scorecards, where provided.
   
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